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For coverage approval status, copies of forms and more, sign in to your account or call our Automated Assistant at 1-800-352-2583 anytime, day or night.
Click here for a full list of service options.
Talk to an advocate
Mon – Fri: 8 a.m. to 6 p.m. ET.
1-800-FLA-BLUE (352-2583)
TTY/TDD: 1-800-955-8770
Hours: 8 a.m. - 8 p.m. ET, 7 days a week from Oct. 1 - Mar 31, (except Thanksgiving and Christmas). From Apr 1 - Sept. 30, we are open Mon - Fri, 8 a.m. - 8 p.m. ET
1-800-926-6565
TTY/TDD: 1-800-955-8770
Talk to an advocate
Mon – Thurs: 9 a.m. to 5 p.m. ET.
Fri: 9 a.m. to 6 p.m. ET
1-800-267-3156
TTY/TDD: 1-800-955-8770
1-866-946-2583
TTY/TDD: 1-800-955-8770
Florida Blue
P.O. Box 660879
Dallas, TX 75266-0879
Florida Blue
P.O. Box 660295
Dallas, TX 75266-0925
Florida Combined Life Insurance Company
P.O. Box 45132
Jacksonville, FL 32232
Florida Combined Life Insurance Company
P.O. Box 211778
Kansas City, MO 64121-1778
Florida Blue Medicare
Plan Payments
P.O. Box 660289
Dallas, TX 75266-0289
Florida Blue Group Ancillary
Dept. 1158
P.O. Box 121158
Dallas, TX 75321-1158
Contact the Florida Blue Special Investigation Unit at 1-800-678-8355.
Florida Blue Medicare Mail
P. O. Box 45296
Jacksonville, FL 32232-5296
Florida Blue
P. O. Box 1798
Jacksonville, FL 32231-0014
Medicare Members:
Include the payment slip in the envelop with payment. If you do not have the slip, include the name of the policy holder and the policy number on the check.
Individual/Family Plan Members:
Include the payment slip in the envelope with payment. If you do not have the slip, include the name of the policy holder and policy number on the check. If you are making your first month's payment (or binder payment), also include the name of applicant, application ID and date of birth on your check.